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At Lush Lawn Tools (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lushlawntools.com or make purchases from our online store.

Our professional gardening tools and equipment are designed for commercial landscapers, gardening enthusiasts, and outdoor professionals worldwide. Just as we prioritize quality in our products, we prioritize transparency in our data practices.

1. Information We Collect

We collect information to provide better services to all our users, particularly our professional landscaping customers who rely on our tools for their business operations:

  • Personal Information: Name, email address, phone number, shipping/billing address, payment information when you make a purchase
  • Commercial Information: Purchase history, product preferences (such as fencing materials or irrigation systems), business account details
  • Technical Information: IP address, browser type, device information, browsing behavior on our site
  • Communication Data: Customer service inquiries, feedback about our gardening tools and equipment

2. How We Use Your Information

We use your information to enhance your experience with our professional gardening tools:

  • Process orders for commercial-grade equipment like chainsaws, log splitters, and irrigation systems
  • Provide customer support for professional users with specific tool requirements
  • Improve our product offerings based on landscapers’ purchasing patterns
  • Send relevant offers about new fencing materials or seasonal gardening tools
  • Prevent fraud and enhance security for high-value transactions
  • Comply with legal obligations related to international shipping

Professional Note: For our commercial customers who make bulk purchases of fencing materials or irrigation equipment, we may use purchase history to offer customized business solutions and volume discounts.

3. Data Sharing and Disclosure

We respect the commercial nature of many purchases and limit data sharing:

  • Service Providers: Shipping carriers for delivering heavy equipment like cultivators and wheelbarrows, payment processors for secure transactions
  • Business Transfers: In case of merger or acquisition involving our gardening tool business
  • Legal Compliance: When required by law for international shipments or customs

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement robust security measures appropriate for a site handling professional equipment purchases:

  • SSL encryption for all transactions (especially important for high-value items like commercial chainsaws)
  • PCI-compliant payment processing
  • Limited access to customer data within our organization
  • Secure storage with regular security audits

Data is stored primarily in the United States, with appropriate safeguards for international customers where applicable.

5. Your Rights and Choices

Professional customers have control over their information:

  • Access and update your account information (especially important for business accounts)
  • Opt-out of marketing communications while retaining order confirmations
  • Request deletion of personal data, subject to legal retention requirements for commercial transactions
  • Object to certain processing of your data

6. Cookies and Tracking Technologies

Our website uses cookies to enhance the shopping experience for gardening professionals:

  • Essential Cookies: For core functions like adding chainsaws or fencing tools to your cart
  • Performance Cookies: To understand how landscapers navigate our tool categories
  • Marketing Cookies: To show relevant ads for professional gardening equipment

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect functionality for complex orders like irrigation system configurations.

7. International Data Transfers

As we serve professional customers globally (excluding some Asian and remote regions), data may be transferred internationally with appropriate safeguards.

8. Children’s Privacy

Our professional gardening tools are not intended for children, and we do not knowingly collect data from children under 16.

9. Changes to This Policy

We may update this policy as we expand our product lines or services. Significant changes will be communicated to our professional customers.

10. Contact Us

For questions about this policy or our privacy practices regarding professional gardening tools:

Email: [email protected]
Phone: +1 (303) 555-TOOL
Address: 2397 Tavern Place, Denver, US 80265
Business Hours: Monday-Friday, 8AM-5PM Mountain Time

Professional Assurance: We understand that commercial landscapers and gardening professionals value both quality tools and privacy. This policy reflects our commitment to both.